Legal
Cookie Policy
Last updated: 26 May 2026
This Cookie Policy explains how Tholendal Advisors Ltd, trading as Wolfox AI (“Wolfox”, “we”, “us”, “our”) uses cookies and similar tracking technologies on our website at wolfox.ai and through the Wolfox AI platform (together, the “Service”).
This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, mobile) by websites you visit. They are widely used to make websites work, or work more efficiently, and to provide information to the operators of the site.
Similar technologies include local storage, session storage, and pixel tags. Where we refer to “cookies” in this policy, we mean cookies and these similar technologies collectively.
2. How We Use Cookies
We use cookies to:
- Authenticate you and keep you signed into your account
- Remember your preferences (e.g. selected focus areas, display settings)
- Process secure payments via our payment provider Stripe
- Operate, secure, and improve the Service
- Where applicable, understand how visitors use the Service (analytics)
We do not use cookies for targeted advertising or to build personal profiles for advertising purposes.
3. Categories of Cookies We Use
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly Necessary | Required for the Service to function — authentication, session management, security, load balancing | No (exempt under ePrivacy Directive) |
| Functional | Remember preferences and settings (e.g. focus areas, language) to personalise your experience | No, where strictly necessary for a service requested by you; otherwise consent |
| Payment | Set by Stripe to process secure payments and detect fraud during checkout | No (necessary for service requested) |
| Analytics | Help us understand how the Service is used so we can improve it | Yes — we will only set these with your consent where required |
If we add advertising or marketing cookies in future, we will update this Cookie Policy and obtain your consent before setting them.
4. Third-Party Cookies
Some cookies are set by third-party services we use to operate the Service. These may include:
- Stripe— payment processing and fraud prevention during checkout. See Stripe’s privacy and cookie information.
- Amazon Web Services (Cognito, CloudFront) — authentication, session management, and content delivery.
- Identity providers (where you choose to use them, e.g. Google Sign-In) — authentication. Cookies set by these providers are governed by their own policies.
Third parties may set their own cookies subject to their own privacy and cookie policies, which we encourage you to review.
5. How Long Cookies Last
Cookies fall into two categories by lifespan:
- Session cookies: temporary cookies that are deleted when you close your browser
- Persistent cookies: remain on your device for a set period (typically minutes to several months) or until you delete them manually
We use both types depending on the cookie’s purpose. Session cookies are used for things like temporary authentication state; persistent cookies remember preferences across visits.
6. How to Manage Your Cookie Preferences
6.1 Through Your Browser
Most browsers allow you to control cookies through their settings. You can usually:
- Block all cookies
- Allow only first-party cookies
- Delete existing cookies
- Be notified when cookies are set
Guidance for the main browsers:
Note that if you block or delete strictly necessary cookies, parts of the Service (including authentication and payments) may not function correctly.
6.2 Through the European Interactive Digital Advertising Alliance
For information about online behavioural advertising and to opt out from participating networks (where applicable), visit www.youronlinechoices.eu.
7. Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) setting. There is no industry consensus on how to respond to DNT signals, so we currently do not respond to them. We honour the cookie preferences you set through our cookie consent controls or your browser settings.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this Policy. We encourage you to review this Cookie Policy periodically.
9. Contact
If you have any questions about our use of cookies, please contact us:
Tholendal Advisors Ltd, trading as Wolfox AI
Email: contact@wolfox.ai
For broader questions about how we handle your personal data, see our Privacy Policy.